The importance of a leader’s ability to create and support meaningful conversations cannot be underestimated in today’s multi-generational and dimensionally diverse workforce. Learning to listen with the intent to understand leads to proficiency in this valuable skill and also creates a space for meaningful conversations to happen. Meaningful conversations support emotional, social, team and organizational engagement and bonding. They also establish the essential basis for meaningful dialogs that result in engaged stakeholders and beneficial outcomes.

Course Completion Process:
To complete courses in this track you will need to take both the interactive on-demand lesson, and an online live scheduled session.

To complete the live session, go to the “Live Session Scheduling” Chapter of the course. From here you can either choose to join a session that has already been scheduled, or request a new time for a session. If you request a new time, all certified facilitators will be notified and if one is available they will accept your session. We want to make our program fit your schedule!

• Master essential skills such as active listening and clear speaking.
• Understand how generational and dimensional diversity plays into verbal communication.
• Learn conversational skills that ensure mutual understanding.
• Know when a meaningful conversation is THE needed form of communication.